When I sat down in a Canadian hotel room to write this article, I had a completely different topic in mind—a rant about the length of TSA pre-check lines and how bad processes make life miserable for users. But as I was writing, I became more and more distracted by...
It seems like we have been talking about this for 10+ years! We probably will continue the discussion for another 10! Titles cause confusion. As Kupe’s blog talked about last month, confusion still exists regarding the PM and BA roles in general. The industry works...
I’ve been on the road this fall, sharing my “Face the Strange” message with conference attendees across the United States. Inspired by David Bowie’s 1971 song, “Changes,” I am encouraging BAs to face and embrace the changes taking...
After a fall filled with work travel, I am so happy to be HOME for the holidays! It’s truly time for reflection, celebration and maybe even a little relaxation! Looking back on the year, one guiding principle stands out in my personal and professional...
We’ve all found ourselves in sticky situations at work—those grey areas between right and wrong that really test our ethical boundaries. The nature of BA work, facilitating change and protecting stakeholder value, launches BAs into the middle of many sticky...
Success and failure: are they really two separate paths? Most of us have heard the rumor that failure is being redefined. Failure might not be bad. It’s even possible, maybe probable, that failure might teach us valuable lessons. If we learn those lessons...
