Roadmaps are one of the best and most important tools for project/product teams. When done well, roadmaps provide tremendous value. When done poorly, I hear things like this from BAs and product owners: “Roadmaps are a joke around here.” “We don’t follow it anyway,...
Everything you do impacts the end customer. Yes! Even if your project doesn’t seem to touch the end customer, there’s always a connection. Great BAs understand this and help their stakeholders discover the customer connections for every product, project, enhancement,...
I recently enjoyed several days presenting and participating in the Building Business Capability Conference in Orlando. I am always excited about the themes that come together during these national industry conferences. If you missed it, here’s what you need to know:...
During agile training sessions, the most common question I get is, “Can you PLEASE just tell me what I need to document as an Agile BA?” So, let’s clear up this up once and for all! The answer is NOT simply user stories and acceptance criteria, or a traditional...
Even if your team isn’t agile, you can start applying an agile mindset to your work. Here are three ways to get started: 1) Focus on the user and customer experience. Discover and really focus on user goals. Determine what your users want or need when they interact...
